Warranty

🛡️ 2-Year Warranty Policy

At DRAJIKO, we are committed to providing reliable and high-quality wheelchairs designed for safety, comfort, and durability. To ensure your peace of mind, we offer a 2-Year Limited Warranty on our products.

✅ What the Warranty Covers

This warranty covers:

  • Manufacturing defects
  • Faulty materials or workmanship
  • Frame structural issues
  • Mechanical failures under normal use

If a defect is confirmed, we will repair, replace, or provide an appropriate solution at no extra cost.

⏳ Warranty Period

  • The warranty is valid for 2 years from the date of delivery

❌ What Is Not Covered

The warranty does not cover:

  • Damage caused by accidents or misuse
  • Normal wear and tear (wheels, brakes, cushions, etc.)
  • Improper assembly or maintenance
  • Unauthorized repairs or modifications

🔧 How to Make a Warranty Claim

To request warranty support:

  1. Contact us via email or phone
  2. Provide your order number
  3. Send photos or videos showing the issue

📧 Email: quaidraji91@gmail.com
📞 Phone: +44 7781 486411

We will respond within 24–48 business hours.

🔄 Warranty Resolution

If your claim is approved, we may:

  • Repair the product
  • Replace defective parts
  • Replace the wheelchair
  • Offer another suitable solution

⚠️ Important

  • Warranty applies only to the original purchaser
  • Proof of purchase is required