FAQ
1. What type of wheelchairs do you sell?
We provide high-quality wheelchairs designed for comfort, safety, and daily mobility support. Our products are suitable for home use, travel, and long-term use.
2. Do you ship within the UK?
Yes ✅ We only ship within the United Kingdom, and all orders include free shipping.
3. How long does delivery take?
- Handling time: 1–3 business days
-
Transit time: 2–4 business days
➡ Total estimated delivery time: 3–7 business days
4. Are your wheelchairs foldable?
Yes ♿ Most of our wheelchairs are foldable and easy to transport, making them convenient for travel and storage.
5. Do you offer a warranty?
Yes 🛡️ Our wheelchairs come with a warranty that covers manufacturing defects. Please check the product page or warranty policy for details.
6. Can I return my order?
Yes. You can request a return according to our Return & Refund Policy. Please contact us before sending any item back.
7. Do you provide tracking information?
Yes 📦 Once your order is shipped, you will receive tracking details (if available) via email.
8. What payment methods do you accept?
We accept secure payments via major debit and credit cards and other checkout options available on our website.
9. How can I contact customer support?
You can contact us anytime:
📧 quaidraji91@gmail.com
📞 +44 7781 486411
We respond within 24–48 business hours.